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This document takes a holistic approach to the accessibility of information and communications technology (ICT) by combining guidance on implementing the accessibility of ICT systems (ICT accessibility) both at organizational...

This document defines a model for the recording and exchange of learner achievement information among student information systems (SIS) (also known as student management information systems), as well as the aggregation of...

This document establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in line with the privacy principles in ISO/IEC 29100 for...

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...

This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This document is applicable to product- and service-related codes containing...

This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...

Note: The ICS code of this Notice of Intent (originally published on October 16, 2024) was updated by the responsible SDO on November 5, 2024. This part of ISO/IEC 29109 specifies elements of conformance testing methodology...

Note: The ICS code of this Notice of Intent (originally published on October 16, 2024) was updated by the responsible SDO on November 5, 2024. This part of ISO/IEC 20009 specifies anonymous entity authentication mechanisms...

This part of ISO/IEC 29109 specifies elements of conformance testing methodology, test assertions, and test procedures as applicable to ISO/IEC 19794-7. ISO/IEC 19794-7 defines two data interchange formats for signature/sign...

Note: The ICS code of this Notice of Intent (originally published on October 16, 2024) was updated by the responsible SDO on November 5, 2024. This part of ISO/IEC 29109 specifies elements of conformance testing methodology...

Note: The ICS code of this Notice of Intent (originally published on October 16, 2024) was updated by the responsible SDO on November 5, 2024. This part of ISO/IEC 29109 specifies elements of conformance testing methodology...

This document specifies metadata for energy-efficient decoding, encoding, presentation and selection of media. The metadata for energy-efficient decoding specifies two sets of information: complexity metrics (CM) metadata and...