Info Source

Info Source describes the programs and activities, and the information holdings related to programs and activities, of government institutions subject to the Access to Information Act to facilitate the right of access. It also provides individuals, including current and former employees of the Government of Canada, with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.
 

An index of institutions that are subject to the Access to Information Act and the Privacy Act is available centrally.
 

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.

 

Sources of federal government and employee information

Last updated: June 29, 2023
 

General information
 

Background
 

The Standards Council of Canada facilitates the development and use of national and international standards and accreditation services to enhance Canada's competitiveness and social well-being. SCC's governing legislation is the Standards Council of Canada Act. 
 

We are a federal Crown corporation established in 1970 by an Act of Parliament. The purpose was to promote efficient and effective voluntary standardization in Canada. Our governing Council and Chairperson are appointed by the federal government. They report to Parliament through the Minister of Innovation, Science and Economic Development Canada.
 

Responsibilities
 

SCC is a federal Crown corporation that takes its mandate from its governing legislation. We coordinate the work of people involved in the development and application of standards. We accredit standards development organizations and conformity assessment bodies such as certification bodies and testing laboratories. More information on SCC’s governance can be found here.
 

Institutional functions, programs and activities

Institution-specific content
 

Standards and international relations 
 

The Standards and International Relations Branch facilitates Canada’s participation in the standards development activities of the:

  • International Organization for Standardization (ISO)
  • International Electrotechnical Commission (IEC)

 

The Branch also coordinates Canada’s interest in regional standards organizations. They oversee Canadian standards development activities under SCC-accredited standards development organizations. The Branch manages the sale of ISO and IEC standards and National Standards of Canada.

 

Standards activities
 

This bank includes information on various standards activities being undertaken by the Standards Council of Canada.

 

Document types: 

  • reports outlining advisory committees
  • accreditation of standards writing organizations
  • coordination of liaison among voluntary organizations
  • establishment of subject areas
  • assessment, acceptance and recommendation of standards as National Standards
  • liaison with organizations and provincial authorities
  • reference to standards in regulations
  • standards in government procurement 
  • procedures for assessing implementation of international standards in Canada
  • consumer participation in standardization

 

Record number: SCC ISB 015

 

Mailing lists
 

This bank contains various mailing lists that include postal and email addresses (some are home addresses) and telephone numbers.
 

Class of individuals: Includes potential clients, media contacts, individuals and organizations receiving various SCC information products (electronic or hard copy) on a regular basis.

 

Purpose: To maintain current addresses of individuals and organizations to whom SCC information products are sent.

 

Consistent use: The information is used to send the most recent version of all information products.

 

Retention and disposal standards: The records are retained for 7 years after attaining inactive status and then destroyed.

 

RDA number: to be determined

 

Related record number: SCC ISB 015, SCC ISB 010, SCC ISB 030, SCC ISB 035

 

TBS registration: 003032

 

Bank number: SSC PPU 014

 

Awards program
 

This includes information about the Awards program maintained by SCC. It has information about nominees and nominators of SCC's Awards program, including:

  • an overview of the individual, committee or organization's contributions 
  • individual's curriculum vitae
  • committee profile
  • letters of recommendation
  • award recipients 
  • selection criteria
  • policies related to awards programs

  • logistical information related to events

     

Document types: 

  • established criteria on member programs
  • participation in national and international committee work
  • membership on standards development and conformity assessment committees

 

Record number: SCC ISB 013

 

Standards Council of Canada (SCC) Awards
 

This bank describes information on the management of the SCC Awards, including (but not limited to) the:

  • Corporate Commitment Award 
  • SCC Award of Excellence 
  • McMahon Dedicated Service Award 
  • SCC Distinguished Service Award 
  • SCC Leadership Award 
  • SCC Special Achievement Award 
  • Jean P. Carrière Award
  • Roy A. Phillips Award

 

The personal information collected for the nominee includes name, organization, address and telephone number.

 

The nominator must include name, title, organization, address, telephone number and email address. As part of the nomination submission, the nominator must include:

  • an overview of the nominee's contributions 
  • curriculum vitae or relevant committee profile, which may include the nominee’s: 
    • career profile
    • work history
    • education
    • professional development memberships or affiliations
    • publications and/or any other personal information 
  • 2 letters of support citing 1 or more specific examples of the nominee's committee accomplishments

 

Class of individuals: Includes individuals who nominate and/or are nominated for any SCC Awards.

 

Purpose: To select the winners of each of the Awards based upon pre-established criteria and to communicate with these individuals throughout the Awards process. After an awards ceremony, the award recipient's name, photograph and description of their work is posted on SCC's website. A press release announcing the award recipient is posted on our website.

 

Consistent use: There are no other uses associated with this data.

 

Retention and disposal standards: The records will be maintained for 7 years from the date the nomination is received and then destroyed.

 

RDA number: 2006/003

 

Related record number: SCC ISB 013

 

TBS registration: 007030

 

Bank number: SSC PPU 018

 

Notes: award nominees may be individuals, committees or organizations involved in international and/or national standardization activities:

  • policy (such as trade agreements) 
  • research and development (such as standards or guides) 
  • implementation (such as accreditation, certification) 
  • promotion of Canada’s standards network 
  • technical assistance (such as projects assisting developing or emerging economies)

 

Standards sales
 

This bank describes the personal information used in the administration of the Standards Web Store. The personal information collected includes your name, billing and shipping address, telephone number, email address and language. It also collects your password — which is stored in plain text once you generate it.

 

Payment processing is conducted online. It’s done through a partnership with IHS Canada. Your credit card information is digitally encrypted and handled by a registered merchant. SCC records the transaction but does not capture any of the credit card details. Credit card details are captured in real-time. Although IP addresses are stored on the Apache server logs, these are not used by SCC in any way.

 

Document types: 

  • standards store
  • IHS Canada
  • standards products 
  • ISO and IEC standards 
  • purchase standards and publications 
  • purchase orders 
  • standards store registration 
  • customer service

 

Record number: SCC EIB 021
 

Class of individuals: Includes members of the general public who have registered to purchase standards from SCC.

 

Purpose: To process a customer's requested purchase of standards and to enable them to initiate future online purchases.

 

Consistent use: The information collected is made available to his Canada so that the customer's transaction may be processed. For the purposes of internal reporting, the number of purchases and commonly purchased products are tracked.

 

Retention and disposal standards: The information is maintained for 7 years following the last date of activity and then destroyed.

 

RDA number: 2006/003

 

Related record number: SCC EIB 021

 

TBS registration: 007029

 

Bank number: SSC PPU 017

 

Engagement and strategic outreach
 

This includes information related to strategic outreach and engagement with stakeholders having the greatest potential influence and impact on standardization in Canada.

 

Document types: 

  • correspondence 
  • surveys 
  • statistics 
  • reports 
  • meeting minutes 
  • policies
  • standards
  • agendas

 

Record Number: SCC PES 240

 

International policy, harmonization and trade
 

This includes information related to the provision of technical support and advice to the Government of Canada and Canadian industry on trade issues related to standardization. Information may relate to SCC's work with foreign standards bodies to develop mutual recognition agreements.

 

Document types: 

  • correspondence 
  • surveys 
  • statistics 
  • reports
  • policies 
  • procedures 
  • standards 
  • technical reports
  • documents

 

Record number: SCC IPH 240

 

Trade harmonization
 

This information includes advisory information related to standardization issues as they impact negotiations of bilateral and multilateral foreign trade agreements. It ensures that standardization criteria promote global access to markets for Canadian industry.

 

Document types: 

  • correspondence 
  • surveys 
  • statistics 
  • reports 
  • trade agreements 
  • policies 
  • standards

 

Record number: SCC THH 240

 

Regulatory and government relations
 

This information relates to the provision of assistance to federal regulators tasked with identifying critical standards referenced in government regulations that may require updating.

 

Document types:

  • correspondence 
  • reports 
  • standards 
  • legislation 
  • regulations 
  • policies 
  • statistical information 
  • agendas 
  • meeting minutes

 

Record number: SCC RGR 240

 

Advisory and roadmaps
 

This information relates to SCC's collaboration with key stakeholders. It is used to scope out the standardization landscape for targeted sectors of Canada's economy such as smart grid technology and electric vehicles. Roadmaps are developed to enable stakeholders to consider gaps and opportunities in industry sectors to select applicable standards and accreditation solutions prepared by SCC.

 

Document types: 

  • correspondence 
  • surveys 
  • statistics 
  • reports 
  • contracts 
  • fee schedules 
  • policies 
  • procedures 
  • standards

 

Record number: SCC ARR 240

 

Canadian and international standards development
 

This includes information on national, regional, foreign and international standards. It includes technical regulations, conformity assessment systems and other matters related to standardization.

 

Document types: 

  • standards 
  • technical regulations 
  • conformity assessment systems 
  • standardization

 

Record number: SCC EIB 020

 

International Organization for Standardization (ISO) participation
 

This includes information on Canadian participation in the technical committee work of the International Organization for Standardization (ISO).

 

Document types: 

  • organization 
  • policy 
  • ISO technical committees 
  • memberships 
  • working documents
  • minutes of committee meetings 
  • voting register of Canadian participation
     

Record number: SCC ISB 030 
 

Mailing lists
 

This bank contains mailing lists which include postal and email addresses (some are home addresses) and telephone numbers. 
 

Class of individuals: Includes potential clients, media contacts, individuals and organizations receiving various SCC information products (electronic or hard copy) on a regular basis.

 

Purpose: To maintain current addresses of individuals and organizations to whom SCC information products are sent.

 

Consistent use: The information is used to send the most recent version of all information products.

 

Retention and disposal standards: The records are retained for 7 years after attaining inactive status and then destroyed.

 

RDA number: To be determined.

 

Related record number: SCC ISB 015, SCC ISB 010, SCC ISB 030, SCC ISB 035

 

TBS registration: 003032

 

Bank number: SSC PPU 014

 

International Electrotechnical Commission (IEC) participation
 

This includes information on Canadian participation in the technical committee of the International Electrotechnical Commission (IEC).

 

Document types:

  • organization 
  • policy 
  • IEC technical committees 
  • memberships 
  • working documents 
  • minutes of committee meetings
  • voting register of Canadian participation

 

Record number: SCC ISB 035
 

Mailing lists
 

This bank contains various mailing lists which include postal and email addresses (some are home addresses) and telephone numbers. 
 

Class of individuals: Includes potential clients, media contacts, individuals and organizations receiving various SCC information products (electronic or hard copy) on a regular basis.

 

Purpose: To maintain current addresses of individuals and organizations to whom SCC information products are sent.

 

Consistent use: The information is used to send the most recent version of all information products.

 

Retention and disposal standards: The records are retained for 7 years after attaining inactive status and then destroyed.

 

RDA number: To be determined.

 

Related record number: SCC ISB 015, SCC ISB 010, SCC ISB 030, SCC ISB 035

 

TBS registration: 003032

 

Bank number: SSC PPU 014
 

National industry sector relations
 

This includes information relating to the development of standards and standardization solutions in key Canadian economic sectors.

 

Document types:

  • correspondence 
  • reports 
  • policies 
  • standards 
  • trends 
  • statistics 
  • summary 
  • meeting minutes 
  • agendas

 

Record number: SCC NIS 240

 

Sector engagement and standards development innovation
 

This includes information on the implementation of SCC's industry sector engagement strategy.

 

Document types:

  • strategies 
  • standards 
  • reports 
  • economic reports 
  • forecasts 
  • trends 
  • summary 
  • meeting agendas and minutes 
  • policies 
  • correspondence 
  • processes
  • development plans

 

Record number: SCC ESD 240
 

Accreditation services
 

The Accreditation Services Branch provides accreditation services to standards development organizations, certification bodies, validation/verification bodies, proficiency testing providers and testing laboratories.

 

SCC is also a signatory to several mutual recognition agreements and multilateral agreements with international accreditation forums. These foster the acceptance of one standard – one test accepted everywhere.

 

Customer service
 

This includes information supporting the activities of the Accreditation Services Branch. It supports the interaction with SCC customers and stakeholders who seek information and/or engage with SCC's Accreditation Services.

 

Document types:

  • correspondence 
  • reports 
  • summary 
  • analysis 
  • associated project initiatives
  • advice 
  • guidance 
  • policies 
  • standards
  • guidelines in support of clients and stakeholders

 

Record number: SCC CSS 240

 

Technical services
 

This includes information that relates to the building and delivering of accreditation programs.

 

Document types: 

  • correspondence 
  • reports 
  • summary 
  • analysis 
  • program development and pricing strategies 
  • meeting agendas and minutes 
  • policies 
  • standards 
  • assessment reports 
  • training documents 
  • technical reports

 

Record number: SCC TSS 240

 

Business Support and Development Services 
 

This includes information that relates to the identification of new areas of business and current areas of business with stakeholders, regulators and industry.

 

Document types: 

  • correspondence 
  • standards 
  • project initiatives 
  • strategies 
  • reports
  • policies 
  • procedures 
  • technical reports 
  • summary 
  • analysis

 

Record number: SCC BSD 240

 

Program delivery
 

This includes information related to the delivery of accreditation programs.

 

Document types: 

  • accreditation

 

Record number: SCC ISB 010

 

Inventory of assessors
 

This bank contains personal information on assessors who are evaluating organizations applying for accreditation by SCC. This information includes summaries of resumés, addresses, areas of specialization and a performance evaluation regarding performance during assessments.
 

Class of individuals: Includes individuals chosen by the SCC to act as assessors.

 

Purpose: To maintain an inventory of possible candidates to act as assessors.

 

Consistent use: To keep a record of the current address of the individual and a record of performance.

 

Retention and disposal standards: The records are retained for 7 years after attaining inactive status and then destroyed.

 

RDA number: 2006/003

 

Related record number: SCC ISB 010

 

TBS registration: 003033

 

Bank number: SSC PPU 015
 

Mailing lists
 

This bank contains various mailing lists which include postal and email addresses (some are home addresses) and telephone numbers.

 

Class of individuals: includes potential clients, media contacts, individuals and organizations receiving various SCC information products (electronic or hard-copy) on a regular basis.

Purpose: to maintain current addresses of individuals and organizations to whom SCC information products are sent.

 

Consistent use: the information is used in order to send the most recent version of all information products.

 

Retention and disposal standards: the records are retained for 7 years after attaining inactive status and then destroyed.

 

RDA number: to be determined.

 

Related record number: SCC ISB 015, SCC ISB 010, SCC ISB 030, SCC ISB 035

 

TBS registration: 003032

 

Bank number: SSC PPU 014

 

Internal services
 

Internal services are groups of related activities and resources that support the needs of programs and other corporate obligations of an organization. They include only those activities and resources that apply across an organization and not those provided specifically to a program.
 

Acquisition services
 

Acquisition services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications services
 

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. 

Financial management services
 

Financial management services involve activities undertaken to ensure the prudent use of public resources. This includes planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human resources management services
 

Human resources management services involve activities undertaken for determining strategic direction and allocating resources among services and processes. It also includes activities relating to analyzing exposure to risk and determining appropriate counter measures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Management and oversight services
 

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes. It also includes activities related to analyzing exposure to risk and determining appropriate counter measures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.

Real property services
 

Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner throughout its life cycle. This supports the cost-effective and efficient delivery of government programs.

Travel and other administrative services
 

Travel and other administrative services include Government of Canada travel services. They also include other internal services that do not fit smoothly with any of the internal services categories.

Manuals
 

SCC publishes and maintains policy documents outlining various subjects. Examples of subjects include:

  • criteria and procedures for accreditation programs 
  • development of National Standards of Canada
  • participation in international standards committees

 

See the complete list of manuals.

 

Additional information
 

For general information about making a request for access to information or personal information, see Make an access to information or personal information request.
 

To make a request for information online, access the Access to Information and Personal Information Online Request Service.
 

To make a request for information under the Access to Information Act or the Privacy Act by mail, mail your letter or completed Access to Information Request Form (Access to Information Act) or Personal Information Request Form (Privacy Act), along with any necessary documents (such as consent or the $5 application fee for a request under the Access to Information Act), to the following address:
 

Access to Information and Privacy Coordinator
600-55 Metcalfe St
Ottawa ON  K1P 6L5
 

In accordance with the Access to Information Act and the Privacy Act, an area on the premises will be made available to review original materials on site if that is the applicant’s preference (and it is practical to do so), or if it is not practical to create copies of the material.
 

Please note: Each request made to SCC under the Access to Information Act must be accompanied by an application fee of $5. For requests made online, this is paid at the time of application via credit card. For requests made by mail, this should be paid by enclosing cheque or money order made payable to Standards Council of Canada.
 

The Government of Canada encourages the release of information through requests outside of the formal request processes. To make an informal request, contact:
 

Email: info@scc-ccn.ca
Website: https://www.scc.ca/en/contact-us
Phone: 1-613-238-3222 
Mail: 600-55 Metcalfe St. Ottawa ON  K1P 6L5
 

You may also wish to search summaries of completed access to information requests for which SCC has already provided responses, as this information may be more easily obtained.
 

SCC conducts privacy impact assessments (PIAs) to ensure that privacy implications will be appropriately identified, assessed and resolved before a new or substantially modified program or activity involving personal information is implemented. Summaries of completed PIAs are available on request.