Introduction to ISO/IEC 17065:2012

This course offers a deeper understanding of the requirements of ISO/IEC 17065:2012 for people involved in product, process or service certification.

Delivered by an experienced assessor in the area of certification, this course will give you the tools to effectively apply the standard’s requirements. 

Self-paced online course

Duration: 6 hours
Delivery mode: online module
Language of instruction: English and French
Cost: $485.00 CAD

Instructor: Meet our expert faculty
This course uses a combination of videos, exercises and review questions to engage you in the course material. You will need access to a computer and reliable internet to take this course.


Private workshop

Duration: varies depending on learning objectives
Delivery mode: virtual workshop or in-person
Language of instruction: English or French
Cost: Get a quote

Who should take this course

This course is intended for staff and contractors with certification bodies and accreditation bodies using ISO/IEC 17065:2012.

What you will learn

By the end of this course, you will be able to:

  • explain the requirements for certification bodies, including: competency management (technical expertise), technical judgment, the certification process (evaluation, review and decision)
  • audit certification body policies, processes, procedures and actions for conformance to the standard
  • identify potential nonconformities
  • identify supporting documents relevant to organizations using ISO/IEC 17065:2012
  • discuss common challenges faced by organizations working with the standard


Self-paced online course


Complete the course within a year from the start date.

English$485.00 CADEnroll now
Private workshopBy requestEnglish and/or FrenchBy requestGet a quote

Questions about the course? 

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Cancellations, refunds and transfer policy

Learn about our policy on cancellations, refunds and transfer


Consultation disclaimer

As an accreditation body, SCC is not able to act as a consultant during public or private sessions. Although instructors can answer questions and provide examples of best practices, they will not provide solutions to organization-specific issues.