Introduction to ISO/IEC 17020:2012
This conformity assessment course offers an introduction to the requirements of ISO/IEC 17020:2012 for inspection bodies.
Led by an experienced assessor, this training will give you the tools to understand and apply the standard in your work.
Self-paced online course
Duration: 6 hours
Delivery mode: online module
Language of instruction: English and French
Cost: $485.00 CAD
Instructor: Meet our expert faculty
This course uses a combination of videos, exercises and review questions to engage you in the course material. You will need access to a computer and reliable internet to take this course.
Private workshop
Duration: varies depending on learning objectives
Delivery mode: virtual workshop or in-person
Language of instruction: English or French
Cost: Get a quote
Who should take this course
This course is intended for staff and contractors with inspection or accreditation bodies that use ISO/IEC 17020:2012.
What you will learn
By the end of this course, you will be able to:
- explain the ISO/IEC 17020:2012 requirements for inspection bodies, including: competency management (technical expertise), technical judgment, inspection process (preparation, delivery, safety and decision)
- audit inspection body policies, processes, procedures and actions for conformance with the standard
- identify potential nonconformances
- identify supporting documents relevant to organizations using this standard
- discuss common challenges faced by organizations working with the standard
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Questions about the course?
Contact our learning team at learning@scc-ccn.ca
Cancellations, refunds and transfer policy
Learn about our policy on cancellations, refunds and transfer
Consultation disclaimer
As an accreditation body, SCC is not able to act as a consultant during public or private sessions. Although instructors can answer questions and provide examples of best practices, they will not provide solutions to organization-specific issues.