Access to Health and Social Services in Official Languages
Scope:
This standard specifies the requirements for health and social service organizations to promote access to safe health and social services in the patient's preferred or required language. The standard provides:
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Health and social service organizations with guidance on how to ensure quality and safety within their unique organizational and language contexts;
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Policy makers with a blueprint for the requirements to recognize health and social service organizations that offer quality health and social services to the official language communities in their jurisdictions; and,
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External assessment bodies with measurable requirements to include in assessment programs of health and social service organizations that offer services to Canada’s official language communities.
The standard is to be used in conjuction with other HSO standards that apply to health and social service organizations providing health and social services to English-speaking communities in Québec, and French-speaking communities outside of Québec.
This is a reaffirmation of the standard which applies to health and social service organizations providing health and social services in Canada’s official languages, English and French.
Project need:
The standard is required to be reviewed as part of its SCC systematic maintenance cycle.
Note: The information provided above was obtained by the Standards Council of Canada (SCC) and is provided as part of a centralized, transparent notification system for new standards development. The system allows SCC-accredited Standards Development Organizations (SDOs), and members of the public, to be informed of new work in Canadian standards development, and allows SCC-accredited SDOs to identify and resolve potential duplication of standards and effort.
Individual SDOs are responsible for the content and accuracy of the information presented here. The text is presented in the language in which it was provided to SCC.