Systems and software engineering - Information technology project performance benchmarking framework - Part 1: Concepts and definitions
Scope:
This document identifies a framework for information technology (IT) project performance benchmarking (e.g. development or maintenance productivity) and related aspects (e.g. data collection and software classification).
The framework consists of activities and components that are necessary to successfully identify, define, select, apply, and improve benchmarking for IT project performance. It also provides definitions for IT project performance benchmarking terms, which are also applicable to other parts of the ISO/IEC 29155 series.
The target audience of this document are stakeholders of IT project performance benchmarking.
NOTE The following are examples of how this document can be used:
— by a benchmarking service provider who wants to align their benchmarking process to be consistent with this document; — by a benchmarking user (or third-party agents) for evaluating the performance of an IT project; — by an organization internally to answer specific information needs.
This document does not cover how to organize benchmarking. It is out of the scope of this document to prescribe the name, format, or explicit content of the documentation to be produced from the benchmarking process.
Project need:
Note: The information provided above was obtained by the Standards Council of Canada (SCC) and is provided as part of a centralized, transparent notification system for new standards development. The system allows SCC-accredited Standards Development Organizations (SDOs), and members of the public, to be informed of new work in Canadian standards development, and allows SCC-accredited SDOs to identify and resolve potential duplication of standards and effort.
Individual SDOs are responsible for the content and accuracy of the information presented here. The text is presented in the language in which it was provided to SCC.