Systems and software engineering - Design and development of information for users

CSA Group
Standards Development Organisation:
Canadian Standards Association (operating as CSA Group)
Working Program:
View the CSA work program
Designation Number:
ISO/IEC/IEEE 26514
Standard Type:
National Standard of Canada - Adoption of International Standard
Standard Development Activity:
New Standard
ICS code(s):
35.080
Status:
Proceeding to development
SDO Comment Period Start Date:
SDO Comment Period End Date:
Posted On:

Scope:

This document covers the development process for designers and developers of information for users of software. It describes how to establish what information users need, how to determine the way in which that information should be presented, and how to prepare the information and make it available.

It is not limited to the design and development stage of the life cycle, but includes information on design throughout the life cycle, such as design strategy and maintaining a design.

This document provides requirements for the structure, information content, and format of information for users of software.

This document can be applied to developing the following types of information, although it does not cover all aspects of them:

  • information for users of products other than software;
  • multimedia systems using animation, video, and sound;
  • computer-based training (CBT) packages and specialized course materials intended primarily for use in formal training programs;
  • maintenance information describing the internal operation of systems software;
  • information for users incorporated into the user interface itself.

This document is applicable to information architects and information developers, including a variety of specialists:

  • information architects who plan the structure and format of information products;
  • usability specialists and business analysts who identify the tasks that the intended users can
  • perform with the software;
  • developers and editors of the written content of information for users;
  • graphic designers with expertise in electronic media;
  • user interface designers and ergonomics experts working together to design the presentation of the
  • information on the screen.

This document is also a reference for those with other roles and interests in the process of developing information for users:

  • managers of the software development process or the information-development process;
  • acquirers of information for users prepared by suppliers;
  • usability testers, reviewers of information for users, subject-matter experts;
  • developers of tools for creating information for users;
  • human-factors experts who identify principles for making information for users more accessible and easily used.

 

 

 

Project need:

To align Canadian requirements with those of international standards in the ICT subject area (adoption of new Standard. This proposed New Standard is being developed at the request of P123 Technical Committee on Information Technology. It will provide the industry with the latest requirements in the field of ICT, including cybersecurity and software. This will meet the strategic needs of the following key interests: a) ensuring that the latest innovative/technology/safety features are available for users,

Note: The information provided above was obtained by the Standards Council of Canada (SCC) and is provided as part of a centralized, transparent notification system for new standards development. The system allows SCC-accredited Standards Development Organizations (SDOs), and members of the public, to be informed of new work in Canadian standards development, and allows SCC-accredited SDOs to identify and resolve potential duplication of standards and effort.

Individual SDOs are responsible for the content and accuracy of the information presented here. The text is presented in the language in which it was provided to SCC.