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Displaying 21 - 30 of 54
Information Technology - Service Management - Part 2: Code of Practice
This National Standard of Canada is equivalent to International Standard ISO/IEC 20000-2:2005. 1 Scope This part of ISO/IEC 20000 represents an industry consensus on quality standards for IT service management processes. These service management processes deliver the best possible service to meet a customer#s business needs within agreed resource levels, i.e. service that is professional, cost-…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2006-11-30
ICS Code(s) :
35.020; 03.080.99
Information Technology - Multimedia Framework (MPEG-21) - Part 1: Vision, Technologies and Strategy
This National Standard of Canada is equivalent to International Standard ISO/IEC TR 21000-1:2004. 1 Scope This Technical Report has been prepared within ISO/IEC JTC 1/SC 29/WG 11 to reflect the progress made on the definition of the MPEG-21 Multimedia Framework. This progress is a result of the combination of WG 11's efforts to standardise the parts of the multimedia framework where…
Publisher :
CSA
Status :
Standard
Published Date :
2005-09-30
ICS Code(s) :
35.040
Information Technology - Telecommunications and Information Exchange Between Systems - Services for ...
This National Standard of Canada is equivalent to International Standard ISO/IEC 18051:2004. 1 Scope This Standard specifies the Services and Event Reports for Computer-Supported Telecommunications Applications, Phase III (CSTA). This Standard is focused on providing application service interfaces to a Switching Function, Computing Function and a Special Resource Function. A CSTA…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2005-09-30
ICS Code(s) :
35.100.30
Information Technology - Database Languages - SQL Multimedia and Application Packages - Part 3: Spat...
This National Standard of Canada is equivalent to International Standard ISO/IEC 13249-3:2003. 1 Scope This part of ISO/IEC 13249: a) introduces the Spatial part of ISO/IEC 13249, b) gives the references necessary for this part of ISO/IEC 13249, c) defines notations and conventions specific to this part of ISO/IEC 13249, d) defines concepts specific to this part of ISO/IEC 13249, e) defines…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2004-11-30
ICS Code(s) :
35.060
Information Technology - JPEG 2000 Image Coding System: Reference Software
This National Standard of Canada is equivalent to International Standard ISO/IEC 15444-5:2003. 1 Scope ITU-T Rec. T.800 | ISO/IEC 15444-1 defines a set of lossless and lossy compression methods for coding continuoustone, bi-level, greyscale or colour digital still images. This Recommendation | International Standard provides two independently created software reference implementations of ITU-T…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2004-11-30
ICS Code(s) :
35.040
Information Technology - SGML Applications - Topic Maps
This National Standard of Canada is equivalent to International Standard ISO/IEC 13250:2003. 1 Scope NOTE 1 This clause defines the scope of this International Standard. It should not be confused with the concept of .scope. defined in 3.16, which only applies in the context of topic maps. Topic maps enable multiple, concurrent views of sets of information objects. The structural nature…
Publisher :
CSA
Status :
Standard
Published Date :
2004-11-30
ICS Code(s) :
35.240.30
Information Technology - Guidelines for the Documentation of Computer-Based Application Systems
This National Standard of Canada is equivalent to International Standard ISO/IEC 6592:2000. 1 Scope This International Standard gives guidelines for the documentation of information systems (ISs) and is intended for use in that area. This International Standard is applicable to the software of IS. However, some aspects of hardware, e.g. configuration of the system, are included. This…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2004-11-30
ICS Code(s) :
35.080
Information Technology - Telecommunications and Information Exchange Between Systems - Services for ...
This National Standard of Canada is equivalent to International Standard ISO/IEC 18051:2000. 1 Scope This International Standard specifies the Services and Event Reports for Computer-Supported Telecommunications Applications, Phase III (CSTA). This International Standard is focused on providing application service interfaces to a Switching Function, Computing Function and a Special…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2004-11-30
ICS Code(s) :
35.100.30
Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations
This national Standard of Canada is equivalent to international Standard ISO 10002:2004. 1 Scope This International Standard provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement. The complaints handling process described is suitable for use as one of the processes of an overall…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2004-08-31
ICS Code(s) :
03.120.10
Information Technology - Multimedia Framework (MPEG-21) - Part 1: Vision, Technologies and Strategy
This National Standard of Canada is equivalent to International Standard ISO/IEC TR 21000-1:2001 (first edition, 2001-12-15). 1 Scope This Technical Report has been prepared within ISO/IEC JTC 1/SC 29/WG 11 to introduce the MPEG-21 Multimedia Framework. It identifies the requirements that need to be met to achieve the definition of this framework. It is proposed that this will be achieved…
Publisher :
CSA
Status :
Withdrawn
Published Date :
2003-12-31
ICS Code(s) :
35.240.99