The ISO 9000 essentials: A practical handbook for implementing the ISO 9000 family of standards
Preface
The primary objective of this handbook is to provide both novice and experienced quality practitioners with a concise, user-friendly guide to understanding and implementing the requirements of the ISO 9001 quality management standard. The ISO 9000 family of standards has undergone three revisions. Initially published in 1987, ISO 9001 was revised in 1994, 2000, and, most recently, in…