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Displaying 1 - 12 of 36
Notice of Intent

Quality Management - Customer Satisfaction - ...

This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system...
Notice of Intent

Quality management - Customer satisfaction - ...

This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system...
Notice of Intent

Quality management - Customer satisfaction - ...

1 Scope This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT)...
Article

Elias Rafoul, SCC VP, takes on a key role in ...

In a strategic move aimed at strengthening global assurance, Elias Rafoul, Vice-President of Accreditation Services at the Standards Council of Canada (SCC), has been appointed Vice-Chair of the ISO committee for conformity...