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This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a generic, three-phased plan to...

The primary purpose of ISO/IEC 19788 is to specify metadata elements and their attributes for the description of learning resources. This includes the rules governing the identification of data elements and the specification...

The primary purpose of ISO/IEC 19788 is to specify metadata elements and their attributes for the description of learning resources. This includes the rules governing the identification of data elements and the specification...

This part of ISO/IEC 12785 defines the data structures that can be used to exchange language, education and training (LET) content among systems that wish to import, export, aggregate, and disaggregate packages of LET content...

1 This document specifies the form and establishes the interpretation of programs written in the C programming language.1) It specifies — the representation of C programs; — the syntax and constraints of the C language; — the...

This document identifies a collection of user accessibility needs that diverse users have of ICT systems to make these systems accessible to them. Each user accessibility need might be required of a system by an individual...

This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for...

This document defines the protocol layer of the Serial Attached SCSI (SAS) interconnect and three transport protocols that use the SAS interconnect: a) Serial SCSI Protocol (SSP): a mapping of SCSI supporting multiple...

This part of ISO/IEC 12785 presents use cases and shows how they are satisfied by ISO/IEC 12785-1 which is derived from the IMS Global Learning Consortium (GLC) Content Packaging version 1.2 (v1.2). Though not exhaustive, the...

This document provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products...

This part of ISO 19905 provides a commentary to some clauses of ISO 19905-1 including background information, supporting documentation, and additional or alternative calculation methods as applicable and also provides a...

ISO/IEC 19788 specifies, in a rule-based manner, metadata elements and their attributes for the description of learning resources. This includes the rules governing the identification of metadata elements and the...