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Displaying 1 - 12 of 37
Notice of Intent

Quality Management - Customer Satisfaction - ...

This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system...
Quality management - Customer satisfaction - Guidelines for business to consumer electronic commerce transactions
1 Scope This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT)...
Article

Elias Rafoul, SCC VP, takes on a key role in ...

In a strategic move aimed at strengthening global assurance, Elias Rafoul, Vice-President of Accreditation Services at the Standards Council of Canada (SCC), has been appointed Vice-Chair of the ISO committee for conformity...
Notice of Intent

Trade Data Elements Directory (UNTDED 1990) (...

The standard data elements included in this Directory are intended to facilitate interchange of data in international trade. These standard data elements can be used with any method for data interchange, on paper documents as...
Notice of Intent

Quality Management - Customer Satisfaction - ...

This International Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the...