Sub-programs
Information Technology Service Management Systems
We are the only internationally recognized accreditation body in Canada offering Information Technology Service Management Systems (ITSMS) accreditation, which is based on ISO/IEC 20000-6, the international standard for bodies providing audit and certification of service management systems. As a pre-requisite, certification bodies must also be accredited to ISO/IEC 17021-1.
Organizations across industries implement ISO/IEC 20000-1 to manage and improve the service lifecycle — from planning and design to transition, delivery and continual improvement. SCC-accredited certification bodies offer trusted third-party oversight, helping organizations deliver consistent, high-quality services that meet customer expectations and organizational goals. ISO/IEC 20000-1 shares a common high-level structure with other standards such as ISO 9001 and ISO/IEC 27001, making integration straightforward for organizations of all sizes using multiple management systems.
Accreditation documents and resources
Bulletins (technical updates)
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Steps to accreditation
Embark on accreditation or transfer to SCC with confidence. Our team supports your journey, providing personalized, customer-centric services for organizations of all sizes.
Training
The SCC Learning Centre offers a range of public and tailor-made accreditation and standardization training courses. Our top-notch instructors are industry leaders who share their passion with Canadian and international participants.
Find an accredited organization
Search our directory for accredited organizations that perform certification, testing, inspection and verification/validation. Accreditation means they are rigorously assessed based on internationally accepted criteria.